Terms and Conditions

This document serves as the agreement between GoldStar Agents (referred to as “us”, “our”, or “we” in this document) and the user (referred to as “you”, “user/s”, “visitor/s”, “client/s” or “your” in this document). When using any of our services (referred to as “website” or “service/s” in this document), you agree to the below terms and conditions.

You agree to access and use our services entirely at your own risk. All our services and its contents may not be reproduced, duplicated, copied, resold or otherwise used for any purpose without the express prior written consent from us. We have the right to make changes to this document at any time. The new terms will be effective immediately. Make sure to visit this page on a regular basis to understand the terms you are bound to. Note that we will inform all our registered users of any major changes to our terms and conditions. Please contact us if any of our terms is unclear to you.

Terms of Use
As a user of our services you agree to use all our service as intended and not for any unlawful reasons. We operate from South Africa, so you are bound to the laws of the Republic of South Africa and any disputes that may arise out of or in connection with your use of our services shall be subject to the exclusive jurisdiction of the Courts of South Africa. We do not impose an age restriction on public visitors to our services, but we do impose a minimum age restriction of eighteen years on property agents that subscribe to our services.
You are not allowed to:
• impersonate other users or access their account without their written consent.
• use our services to intimidate, threaten or spam other users.
• use automated or manual processes to collect, scrape, copy or crawl any of our information.
• use any method that will overload our services in any way.
• use any of our content or information without our written permission.
• violate or attempt to violate the security of our services.
• contribute any content which is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually-explicit, profane or hateful, or racially, ethnically or otherwise objectionable content of any kind.

Violations of system or network security may result in civil or criminal liability. We will investigate occurrences, which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

Privacy Policy
We will never sell your information to any third parties. All information collected by us will be our sole property. We do not collect any personal information from public visitors unless the visitor explicitly provide us with information by submitting their information via one of our input forms or by logging in to one of our services. We do use third-party analytic tools to track user behaviour but these tools do not collect any personal information. Our services and third party tool may use cookies or localstorage variables to manage your experience on your systems and devices.

Information collected by us is mainly used to:
• improve your user experience.
• serve you with the relevant information.
• communicate information related to our services.

Most of our communication has an opt-out option, if not, then please contact us and we will remove you from our communication list.

All information supplied by you will be accessible to our administrators when needed for maintenance, support or verifications. Your information will only be disclosed in cases where the law require us to do.

Acceptable Content
All content on our services will be verified by our admin team and any offensive, defamatory and illegal material will be removed without notice. We have the right to remove and ban users from our services when a violation of our terms occur. Even though we go to all lengths to verify content we can not guarantee that it is always the case, so please contact us if you notice any violation of our terms.

General Disclaimer
All our services serve as a platform for property agents to promote themselves and for other users to find and interact with these agents. We are not a property agency and we only facilitate the interaction between agent and visitor. We go to extreme lengths to ensure the integrity of our content but we do not take responsibility of content supplied by any of our users. If any of our users supply information that violates any trademark or copyright then you need to notify us immediately. We will not take any responsibility for any communication or agreements between any of our users. Most of our services run on a world class infrastructure but that does not guarantee that our services will be without any issues. We do not guarantee an error free experience so please contact us if you run into an issue. In no event shall we, and/or any third party contributors of material to the website be liable for any costs, expenses, losses and damages of any nature (whether direct, indirect, punitive, incidental, special or consequential) arising out of or in any way connected with your use of the website, your inability to use the website and/or the operational failure of the website, and whether or not such costs, expenses, losses and damages are based on contract, delict, strict liability or otherwise. We do not take responsibility or endorse any links that will take you to a different service provider. You will take full responsibility and liability when following links that will open any external websites, files or documents.

Operation of Services
We reserve the right to suspend, discontinue or terminate the operation of any of our services at any time for the purposes of support and maintenance or to update or improve the information. We are not obliged to give any notice of such termination, discontinuation or suspension. We reserve the right to make any changes to any of our services without notice. You agree that information is provided “as is” and that we and our online partners shall not be liable for any losses or damages that may arise from the user’s reliance on it, howsoever these may arise.